Technical & Account Issues
- Offer Wall FAQ and Troubleshooting
- I need help with a purchase.
- Castaway Cove won’t load or install on my device.
- My save is gone / my progress has been reset!
- My game is crashing, lagging, overheating, and other technical issues.
- Can I play across multiple devices? How do I restore my account?
- Can I transfer my progress and purchases?
- I'm getting errors, crashes, or other issues with ads.